Chapter 2998 Premeditated Incident
Lin Hai nodded and said, "And it must be as soon as possible. At this time, not many people know about the situation. After dawn, if they can't come up with a solution, the situation will be completely uncontrollable."
He said thoughtfully: "I know what you said makes sense. Even if the other party chooses to post messages during this period of time, it is probably because they are chosen to catch us off guard. At the same time, choose this period of time to make things brew overnight, and it will only become more difficult to deal with the next day."
Lin Hai looked at the so-called evidence submitted in the information released by the other party, and the time when the other party confirmed the whole matter was yesterday morning. At that time in between, it was enough to call the police. Lawyer Zhao was preparing to sue, but the other party delayed until this o'clock. I'm afraid he didn't expect that Feiying Security would discover and react immediately.
Everything shows that this is a premeditated incident.
"I know everyone is in a very bad mood now, thinking that we are being splashed with dirty water, but no matter what we think, we have to face. The development of any company cannot be smooth sailing. This is the first crisis our company faces, and there will be more likely to be more serious crises in the future. Thinking about the benefits, this also reminds us that in addition to busy developing performance and training majors, we must also improve our crisis awareness and vigilance, and think about the loopholes in our work that can be exploited by others."
After he said that, everyone present calmed down. Zheng Mingyu took the lead and said: "I think it is necessary for us to issue a public statement immediately, with the first content being an apology."
"Although the fault is not on us, the other party is our customer, serving customers is our purpose, and security is our company's people, and public opinion has been greatly affected. Before things are verified, we must have a positive and sincere attitude."
"At the same time, we must also show our principle: since the matter has happened, we must be responsible and investigated. If it is really a problem with our personnel that causes losses to the customer, we will definitely bear all the fault and cost and compensate for the whole fault."
"But at the same time, we must also emphasize the quality and professional ethics of our security personnel. If it is proved that there is another situation and it is not done by our security personnel, we must also maintain our security personnel and ask the other party to apologize publicly and delete all remarks."
Lin Hai nodded, and everyone else knew that what Zheng Mingyu said was reasonable. If this happens, it is very important to show his attitude as soon as possible. Moreover, this attitude must be correct and admit his responsibilities, but it must not be said to be slandered by others.
"Secondly, contacting the other party is to express our apology and then asking the other party to cooperate with us to investigate the truth, inquire about the losses and detailed process, and at the same time ensuring that if there is a problem with our security personnel, we will bear all the losses and compensate. At the same time, we are required to meet our security personnel, that is, Yuan Xingli, to ensure that he has not been physically injured."
Zheng Mingyu's considerations were very thorough, especially when such a thing happened, it was imagined that the other party would not be polite to Yuan Xingli. However, Yuan Xingli was an employee of their company after all. Even if the matter was really done by him, it should be punished by law and company regulations. The company must protect Yuan Xingli's safety.
"At the same time, we actively call the police and lawyers. After all, the other party is just a party or a victim, but not a law enforcement agency. Even if we investigate the problem with our security personnel, especially a vicious incident involving such a large amount, it is a serious crime and should be handed over to the law enforcement agency for handling. What we can do is actively cooperate with the investigation and restore the truth of the matter."
After so many days of training, Zheng Mingyu is no longer the girl who blushed when she spoke with her head down and opened her mouth. Her thinking on dealing with problems is very clear.
"By the way, let's investigate the situation of this client and thoroughly find out what background and background he is. Because we can basically conclude that this is a conspiracy, and the other party must have his purpose in doing this. If you investigate clearly his identity, background and people with close contacts, you may find out."
King Kong also said: "Yes, we also need to investigate our competitors, these security companies in the same industry, especially those with strong strength and leading positions. They are most likely to attack us."
Lin Hai said, "Yes, what Mingyu said is already quite comprehensive. Without further ado, Mingyu, you should take your people from the administrative department to do the first two things as soon as possible, that is, the content and release of this public statement. At the same time, contact this customer and explain it to him clearly according to the attitude and position you just said. Be careful that the call should be recorded and retained evidence."
"This statement and phone call are both crucial and represent our attitude towards handling, so you must pay attention to the wording and all aspects, and this task will be handed over to you."
Zheng Mingyu was still a little nervous. After all, she raised these points to know how important this statement and phone number are. Especially now, the public opinion of Internet aviation has been ignited. If a word is not good, it may attract more criticism. Even if it is restored, it will be impossible.
However, she nodded vigorously and then took the other two members of the Administrative Department to work quickly.
This night will be a sleepless night for many people, and even more so for security companies. The entire office building is brightly lit, and other people from the Administration also came to work overtime after the news.
Originally, the security personnel rested early every day because of the training intensity, but today I don’t know who discovered this situation first. Now most people are getting up and are nervously paying attention to the situation on the Internet.
Of course, the busiest and most difficult thing is still the conference room. After Zheng Mingyu left, he didn't know who took the lead and started smoking cigarettes. Then the entire conference room was filled with smoke, and everyone smoked cigarettes while discussing.
Lin Hai actually believed that Yuan Xingli would never betray the confidential information of the customer. He would not disclose any information about the customer to the outside world. No one in their security company would do so. But now it is about how to prove this and make the outside world believe it.
"Wang Yinhu, go check the background of this person. Li Qiang, you and Zhang Xiaowen cooperate with Wang Yinhu to provide information about our competitors, so that he can thoroughly find out and see the relationship between them."
"Xu Mingli, after Zheng Mingyu calls the police, you can go to the police station with me."
Lin Hai is preparing to investigate this matter in person. Now the other party has provided tangible evidence. It seems that the matter is indeed what Yuan Xingli does, so he must investigate it clearly and give Yuan Xingli and the security company a clear innocence. This is also a crucial matter.
"Manager Zheng, you are the one who is in charge of the company for the time being. You can handle any situation with full authority."
"Others, Liu Dalong, you will go to work after dawn. Let's work with the Propaganda Department to provide a training and publicity topic on our company's daily professional ethics, so that everyone can see how we attach importance to this area."
Lin Hai arranged one by one, and everyone assigned tasks, which meant that many people had to work hard without sleep, but no one complained, and even many of them took the initiative to come overtime.
Chapter completed!