Chapter 839: Very Bad Attitude
The attitude of the service staff in front of him was completely beyond Ye Yunshu's expectations. Even Cheng Xiaoyang did not expect that the employees of Ye's family would treat customers like this.
The young man just now looked like a salesperson position. If the two booked tickets online, the salesperson would not get any commission. But even if there was no commission, no matter which service industry, they should not be so shameful to customers. This obviously goes against Ye Yunshu's original intention of customer experience.
Cheng Xiaoyang and Ye Yunshu asked several salesmen again, and with the attitude of several people being ignorant, they barely found the place for online ticket registration information.
"Wife, judging from this situation, it shouldn't be a problem with one or two people, but a situation with the management."
Cheng Xiaoyang looked at the salesmen who looked lazy.
Ye Yunshu frowned all the way, trying to calm down her mood and control herself from bursting out directly. What she wanted to do today was to follow the clues to pull out all the inaction executives through this travel company.
Among the complaint letters Ye Yunshu saw, 30% were all complaining to this travel company. When Ye Yunshu saw some of the things that they did not know were simply registered at the service desk where they bought tickets online. Ye Yunshu thought that they would have some trouble if they didn't use their ID cards, but in the end nothing affected and they successfully completed the registration.
The staff in charge of the registration gave each of them a hand card, with 32 and 33 numbers written respectively, and asked them to wear them on their wrists and go to the waiting room on the side to wait for the bus.
For this kind of surrounding tours in the province, the tourism company will arrange buses to take everyone to visit the surrounding scenic facilities.
When Xiao Yang and Ye Yunshu came to the waiting hall, the scene in front of him almost made Ye Yunshu unable to suppress the anger in his heart.
The entire waiting room has a construction area of about 300 square meters. When the renovation was planned, Ye Yunshu personally chose the drawings. In order to give customers the best enjoyment, the waiting room level was decorated according to the first-class waiting room of the plane. There will be some free drinks, tea, and some self-service pastries here.
But now Ye Yunshu didn't see any self-service pastries or drinks. The place where the pastries were supposed to be placed was covered with dust. Obviously, there was no place here for a long time, including the place where people could rest, and some seat cushions were covered with oil stains, and no one cleaned them up.
Originally, this place should be a place where people can rest well, but at this time it became a mess and even felt a little difficult to sit down.
Cheng Xiaoyang saw a service staff coming over, waved his hand, and shouted, "Hello, please help us change the cushion, it's all oily."
"There is no cushion, you can stand there, the car is coming soon."
The service staff said impatiently.
Ye Yunshu took a deep breath and tried to calm his tone and said, "Can you pour us a glass of water?"
"Okay, wait a moment."
The staff responded, and soon brought two glasses of water and put them on the table in front of Cheng Xiaoyang and Ye Yunshu, "Two glasses of water are ten yuan."
“This is a fee”
Ye Yunshu's eyes widened. She was not short of this money, but the drinks here should not be charged.
"No, where do you go to drink, you don't have any money?"
The staff looked at Ye Yunshu with contempt, then took out a private QR code from his pocket and put it in front of him, "Scan the code to pay."
"you"
Ye Yunshu shouted, and was about to say something, but was pulled by Cheng Xiaoyang.
"Okay, my wife, it's okay."
Cheng Xiaoyang patted Ye Yunshu on the back, took out his cell phone, and paid the payment.
After Xiao Yang paid, the staff member left leisurely.
Ye Yunshu took a deep breath and said, "I will carefully analyze the company's monthly financial statements. I remember very clearly that this travel company has a monthly subsidy fee of pastry and drinks, ranging from 40,000 to 60,000 yuan. The salary report of the pastry chef is 6,000 yuan, and a total of ten people work shifts. I don't know if I don't read it. The fictional finance of 100,000 yuan per month is really a big appetite."
"Wife, every company will have such problems after operating for a long time, just deal with them in time."
Cheng Xiaoyang tried his best to comfort him.
"I know."
Ye Yunshu nodded, "It has become like this now, and it has something to do with me. Recently, I have been too relaxed and have never come out to see it myself."
Ye Yunshu and Cheng Xiaoyang stood in the waiting room, and time passed by minute by minute.
The original schedule was originally planned, and the shuttle bus would come at 1:30 noon, but Xiao Yang and Ye Yunshu waited until 2:30 before they saw a shuttle bus coming. The bus had the words "Saijiang Tourism Company" printed on the body.
The shuttle door opened, and a woman in her thirties and like a tour guide stood at the door, urging the two people in the waiting room, "Get on the bus quickly."
Cheng Xiaoyang and Ye Yunshu saw that the bus was already full of people.
"Get on the bus quickly, stop talking."
While Ye Yunshu was stunned, the tour guide urged him again.
When Ye Yunshu and Cheng Xiaoyang got on the bus, there were only two seats left empty.
As soon as the two sat down, they didn't even have time to tie their seat belts, and the vehicle started quickly.
When the car drove, the tour guide wore headsets and began to introduce the route and precautions for the past two days like the people in the car. It was considered very orthodox.
"Strange, I just went to the company's backend database and looked at the Saijiang today's order. There are only two of us, so how could there be a car of people?"
Ye Yunshu looked around the carriage, his eyes full of confusion.
"They should belong to another travel company."
Cheng Xiaoyang pointed to the wrist of a person in front of the left. The other party also brought a license plate on the wrist. The license plate said the words Xiyi Travel. The font is very small and it is difficult to notice. Cheng Xiaoyang whispered, "Wife, is Xiyi Travel ours?"
Ye Yunshu shook his head, "No."
The bus that Cheng Xiaoyang and Ye Yunshu are now on is Saijiang Tourism, which is the private property of Ye's family. However, the passengers on the bus, except Cheng Xiaoyang and Ye Yunshu, are from other travel companies. Obviously, someone is making trouble in the middle.
Ye Yunshu took out his cell phone, took a few photos of Xiao, then closed his eyes and began to pretend to sleep.
The vehicle was swaying and the warm wind was driving inside, which easily stimulated people's sleepiness. Cheng Xiaoyang, who had not slept all night, gradually closed his eyes and fell asleep.
Just as Cheng Xiao Yang was confused, a sharp sound rang out from Cheng Xiao Yang's ears.
"Get up, I'll let you get up and hear?"
"stand up"
Chapter completed!