Chapter 1055 Lay the Nail
"In short, it is normal for customers to have concerns before they come into contact with e-commerce. After all, what customers are pursuing is a good quality and low price. However, when the real price is cheaper, they will instinctively doubt whether the goods are beautiful. After all, the concept of paying for what you pay for has long been deeply rooted in people's hearts, so we need to promote e-commerce, just like trying every means to dispel these doubts in customers' hearts..."
Qu Yan stood in front, with a densely written whiteboard behind her, and said jokingly to everyone in front of her.
There were already many people sitting in front of her, including Ali's boss Ma Yun. At this time, they were all like elementary school students, holding pens and notebooks in their hands, constantly recording something there.
When they heard what Qu Yan said, they felt enlightened. The fog that had been surrounded with his heart before was all pushed away at this moment and saw the sunshine ahead.
Although many of the truths are very simple, almost just a layer of window paper, they were separated by this layer of window paper. For a period of time, they could not find effective methods or paths at all, and they were exploring in various ways.
Now, the window paper was pierced by Qu Yan, and the people present were basically Ma Yun’s confidants, and they were also elites he selected from Alibaba, so soon, they all learned from one example and had more ideas.
Even Ma Yun couldn't help but applaud at this time.
After hearing what Qu Yan said before, he suddenly felt a sudden feeling. He did not expect that the e-commerce that he had been thinking about was actually being walked in front of him before he could figure out the way.
This made him feel a little ashamed, a little appreciation, and of course a little regret.
Why, it wasn't his employees who discovered these first?
It was obvious that they had been preparing for so long before.
However, Ma Yun was not the kind of person who did the grave digging for a temporary battle of intent, and invited Qu Yan openly to introduce the successful experience of the store she operated and some of her ideas at work to all Taobao employees.
If we talked about the past when everyone on Taobao was subconsciously suppressing non-Ali voices, then Qu Yan's rise is now unstoppable.
Although the things in this are very simple to put, Qu Yan was able to think about these things and do them, which was enough to admire them.
"At present, we have done a lot of work to dispel user concerns, such as the launch of Zhifubao, which allows money to stay at third parties outside the transaction to ensure the progress of the transaction, but it is not enough. I personally think that an evaluation mechanism can be launched to invite users who have completed the transaction to evaluate this transaction, including what are the good or shortcomings in the transaction process, whether they have been wronged, or whether the products they received are satisfactory compared to expectations, etc. In this way, we can provide some valuable reference to those later users, which will help dispel the doubts in their hearts. After all, they are all consumers and have the same psychological position, and in addition, urge sellers to improve their shortcomings in a targeted manner." Qu Yan continued to talk to the people below, telling some of his thoughts.
If Bai Qing were here, she would definitely be very surprised.
Because what Qu Yan just said was not something that Bai Qing had told her, but some of the feelings and thoughts she got when she actually operated a spicy strip shop.
In other words, Bai Qing didn’t need to remind and give advice, she herself proposed the “evaluation” mechanism of the shopping website.
When he heard what Qu Yan said, Ma Yun and his employees subconsciously looked at each other, and they all saw a look of surprise in each other's eyes, and then they began to ponder.
Soon, they had to admit that the suggestion Qu Yan just made is indeed of value for implementation.
Just as Qu Yan said, consumers cannot see or touch the products sold online, so they do not know the quality of this product. If an evaluation mechanism is introduced, just look at the purchase evaluation of this product and see how the consumers who purchased it evaluated this product, then the quality of this product can be said to be clear at a glance and can help them make quick judgments.
In many cases, a consumer's evaluation is enough to match the effect of a seller who has been talking for a long time.
"I think what Qu Yan said makes sense. At present, our products are still in a very basic stage. We have no experience in operating the operation before. The models of websites such as Yibai cannot be simply applied to them. After all, the national conditions are different and the models are different. So we now have to constantly absorb good suggestions and improve our products. So I suggest that Qu Yan is responsible for this, guide everyone's work, and promote her previous successful experiences to the entire website..." Ma Yun said in a timely manner.
He spoke, so naturally no one else would have any objections.
Although they all subconsciously excluded Qu Yan before, after all, Qu Yan is a non-Ali member, but putting aside these identities, they still admire Qu Yan himself very much.
At present, Ma Yun's meaning is to put aside her previous opinions, so naturally they will not be evil people at this time.
Qu Yan herself would not have any objections, and she couldn't help but breathe a sigh of relief in her heart.
What is she working hard to build this store? She doesn't want to gain more say in Taobao. Although her work is actually more about Zhifubao, since Taobao and Zhifubao are interdependent, Taobao is the basis of Zhifubao, and she is also the representative of Bai Qing on Taobao. Now, with Bai Qing's suggestions and her own efforts, she has finally achieved her initial goal.
What she has to do next is to firmly hold onto her voice, and then work hard to realize her own value and achieve her professional ideals on the Taobao and Zhifubao platforms.
Her career in the e-commerce field has officially begun...
Chapter completed!